As Google’s deadline for eliminating third party cookies in Chrome approaches, the company has been running experiments to determine how alternative, more privacy-friendly technologies can serve both its users and its advertisers. It first said it would end support for ...

Xerox this week announced that it is donating its legendary Palo Alto Research Center (PARC) to nonprofit research institute SRI International. The company said that this move will enable it to focus entirely on its print, digital, and IT service ...

Meet Bartholomew, who prevailed by a whisker in reader voting to become the IT Pet of the Year. She (not a typo) makes her home with ViewSonic Canada’s AV channel manager, Stan Klebanoff, and his family, where she loves to ...

Generative artificial intelligence (AI) software such as ChatGPT has captured the imaginations of consumers and businesses alike, as they experiment with everything from search bots like Microsoft Bing Chat to embedded technology in existing customer support systems, such as Salesforce ...

The IT service management (ITSM) world lost a luminary last Wednesday, with the death, after a long illness, of Malcolm Fry. Fry began his IT career in the UK during the 1960s, and by the early 1980s was doing consulting ...