Does your business need IT services? It’s important to find the right managed IT company for the job. Their services could set your business up for lasting growth and success.
They can improve your productivity, minimize downtime, and protect your business from hackers.
There are over 822,000 professionals in the computer and information technology industry, though. Before Googling “IT services near me” and choosing an IT company, it helps to have a plan.
Here are seven tips that can help you find the best IT support Florida can offer. After reading this guide, you can make a more informed decision. You can hire an IT support company based on your distinct needs and goals.
Start your search for the best managed services company using these seven simple tips today.
1. Gather Referrals
First, talk to other business professionals in Florida. Ask if they’ve hired an IT company in the past few years. If they have, ask them about their firsthand experience with their support team.
Make a list of questions you want to ask beforehand. For example, you might consider asking:
- Is the support team knowledgeable
- Were they able to fix your problems
- What services did you request
- How long are their response times
- Would you recommend I hire the same company
- Did you experience any issues while working with the team
If they did experience issues, ask your contact how those problems were resolved. The managed services company should strive to offer the best customer experience.
Speaking with people in your professional network will help you develop a list of IT services providers. Then, you can use the rest of these tips to narrow down your options.
If your professional network can’t help, start your search online instead. Google “IT services near me.” Otherwise, specify your location.
2. Consider Their Location
Once you have a list of IT companies in the area, take the time to consider where each company is located. How long will it take for them to arrive when you need help? Make sure your business is located within their service area, too.
Some IT service providers now offer remote management services. Determine if each company on your list can offer remote monitoring services.
These companies won’t need to arrive at your business to fix the IT problems you’re experiencing. You won’t have to wait for support. Instead, you can benefit from receiving immediate help.
Their remote monitoring and management services could help you avoid costly downtime. Instead, you can get your business back up and running right away. Reducing downtime can boost your productivity, improving your bottom line and ROI.
3. Look for Experience
As you learn more about the IT services providers on your list, learn more about the company’s professional history. Visit each company’s website to find their “About Us” page. You can also check their Better Business Bureau listing.
Determine how long each company has run and operated. How long have they offered managed IT services?
Try to find a long-established IT company. You can leverage the team’s years of experience and expertise in the industry.
Ask each company if you’ll end up working with a dedicated technician. Working with a single technician can save you valuable time. They’ll already have an intimate understanding of your business.
If the company allows you to work with a dedicated technician, consider their experience.
For example, have they worked with companies like yours in the past? These technicians might have an easier time helping you.
Take the time to learn about their qualifications, too. What certifications do they have? What training have they completed over the years?
Try to find someone with hands-on experience and credentials that are relevant to your IT needs.
4. Determine Their Size
As you continue learning about each IT support company on your list, determine their size.
How many technicians are currently on staff? Ask how many clients they’re currently supporting, too. Make sure the team is well-staffed and capable of providing around-the-clock support.
If they’re understaffed, you might experience delays when you need help. Remember, you don’t want to experience unnecessary downtime.
Ask each team about their response times. Then, compare each company’s average.
Find a team that won’t leave you waiting when you need IT support.
5. Explore Their Services
As you Google “IT services near me,” take the time to consider the specific services you need.
Another business falls victim to ransomware every 11 seconds. A single attack could cost you about $150 million.
In fact, worldwide cybercrime could cost businesses $6 trillion by the end of 2021.
If your security isn’t up-to-date, look for an IT service provider who offers security services. Ask how they can protect your business from hackers or ransomware.
Do you want your team to start working remotely? Look for cloud computing services as well.
Make sure you choose a company that offers the managed services you need.
6. Read Reviews
As you review the IT services providers on your list, make sure to read customer reviews. You can find reviews on the company’s Better Business Bureau and Google My Business listings.
What do their previous clients have to say? Make sure the companies on your list don’t have any major complaints filed against them.
Reading reviews can help you learn more about each company’s response times, too.
7. Compare Prices
Before making your final choice, ask each company on your list for an itemized list of their services. Determine how their pricing is calculated, too.
Then, take the time to review your notes. Don’t choose the cheapest IT company on your list. Instead, choose the team that can help accomplish your goals and support your business.
IT Services Near Me: 7 Tips for Finding the Best IT Services Provider
Googling “IT services near me” can leave you with a long list of results. Use these seven tips to narrow down your options. With these tips, you can find the IT services you’re looking for.
Find the best IT support Florida can offer with these tips today.
Eager to get started? Talk to the experts.
Contact us today to meet your new managed IT services provider.
