AI Is the Hot Topic on Earnings Calls This Quarter

The mania for artificial intelligence is showing no sign of letting up in corporate America, with references to AI and related terms during calls with investors more than doubling from a year ago. From a report: Companies are scrambling to show they’re at the forefront of finding ways to use algorithms that can parse enormous quantities of information based on simple prompts or images. AI promises to change the way business gets done, from hiring (or firing) staff to calming angry customers in an online chat. Growing alarm from industry leaders and governments at the potential dangers of the new technology hasn’t deterred companies from voicing their commitment. The discussions build on the wave of interest following OpenAI’s launch of the ChatGPT chatbot in November, which drove a 77% pickup in mentions of AI in earnings calls in the fourth quarter. The pace only intensified in the first-quarter calls — there have been 1,072 mentions so far among companies in the S&P 500, from Meta Platforms to Alphabet and well beyond the tech industry.


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