How to design a chatbot customers will actually use

ChatGPT and the hype around it caused us to turn our heads to chatbots world again. However, you don’t need to be an AI enthusiast or super tech savvy to understand chatbots: product people have been using chatbots since the ...

Creating a frictionless user onboarding experience

Hello, welcome! Let me show you around and introduce you to what’s here. Opps, but you just started clicking Next, Next, Next. Hey, are you listening to me? I can be really helpful if you could give me 1 minute. ...