Capita, the United Kingdom’s largest outsourcing company, confirmed Monday that an IT outage which left staff locked out of their accounts on Friday was caused by “a cyber incident.” The Record reports: Staff attempting to login were erroneously told their usual passwords were “incorrect” according to reports, fueling speculation that a cyberattack was to blame, although not all of Capita’s 61,000 employees were affected. At the time, a Capita spokesperson said the company was investigating “a technical issue.”
In an update on Monday about the incident sent to the Regulatory News Service, the company confirmed it “experienced a cyber incident primarily impacting access to internal Microsoft Office 365 applications.” The nature of the incident has not been disclosed. While financially motivated ransomware attacks remain a prevalent threat for organizations in Britain, Capita also provides services to the British government that may be of interest to state-sponsored espionage groups.
Capita’s numerous contracts include several with the Ministry of Defence. Last year, a consortium it leads took control over engineering and maintenance support of training simulators for the Royal Navy’s nuclear-powered ballistic missile submarines used as part of the U.K.’s nuclear deterrent. In its statement, Capita said: “Immediate steps were taken to successfully isolate and contain the issue,” which was “limited to parts of the Capita network.”
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