AI Chatbots to Simplify HR Experience

Spend a year in AI and you’ll believe in GOD

As the advancements in the field of technology are growing day by day. It is quite evident that the role of AI in our lives as well as in the corporate world is only growing bigger. While the voice for the need of this technology has been ever rising, AI has been acting like a boon for humans. Due to its existence, AI has been solving various problems that are related to fields such as medical, management, hospitality etc.

In an effort to drive increased labor efficiencies, reduce costs, and deliver better customer/employee experiences, enterprises are quickly introducing AI, machine learning as one of the strategies in 2018. And Human Resources (HR) is one area ripe for intelligent automation within an enterprise. AI-powered bots for HR are able to streamline and personalize the HR process across seasonal, temporary, part-time, and full-time employees.

Hence, the need of the hour is not to fear AI and rather focus on understanding its relevance to our corporate world and human life.

Redefining Employee Experience

Though the initial in AI which is ‘artificial’, seems to be something dehumanized or imitation, it can actually help you to offer a more personalized experience to your employees. Due to the distributed workforce, widespread adoption of mobile technologies and a changing employee demographics, which includes millennial workers, corporate training is getting reshaped and is becoming more data and artificial intelligence driven. With this information, it makes easier for you to plan a personalized marketing strategy and offer a utopian experience to the employees.

Bots for Contractual or Ad-hoc Employees

Seasonal and temporary/contract employees typically work 120 days a year or less for the employer. For example, retailers hire extra workers for the holiday season, tax preparation firms hire employees for tax season, ski resorts hire workers during winter ski season, and amusement parks hire summer seasonal workers. Thus, HR bots can actually solve this tedious process of recruitment by making it a self-serving process.

Employee Training

HR training using chatbots is very effective since it involves more interactive participation by employees rather than sitting through a standard training video or watching a powerpoint presentation.

Automate Customer Support

Using chatbots for automated employee support will save a lot of time. Chatbots that are available 24/7 for your employees and can automatically answer your employee’s queries, provide recommendations, or direct them to the next step in your workflow can take a lot of weight off your system.

As the advantages of having the implementation of chatbots in the HR field are already mentioned above. Hiteshi is going to showcase its new innovation at GITEX Technology Week 2018 at Dubai World Trade Centre.
You all are invited for the event, come to meet us at the event at Stand No: B1-27, Hall 1 between October 14-18, 2018. 

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